Frequently asked questions
Check out our FAQ to see our most commonly asked questions!
Not much! just bring with you Swimming costume, dry clothes, a towel and snacks if you wish but we will provide drinking water.
You will find our Dive Centre in Hotel Tropical Park which is in Callao Salvaje, Costa Adeje and there is free car parking around the hotel. We offer free transfers upon request.
Monday/Wednesday/Thursday/Friday/Saturday: 8:45 – 17:30
Sunday: 8:45 – 14:30
We pride ourselves on safety and are continuously told by our customers that it shows (check out our TripAdvisor for customer reviews). We are one of the few dive centres authorised as a training facility by the government of the canary islands. We make sure we always have a first aid kit, fire extinguisher and Emergency Oxygen Kit on the boat and our staff are EFR and Oxygen Administrators. We will provide you with thorough dive/snorkel and boat briefings before leaving the port and make sure you are comfortable with our procedures. One of our staff members will enter the water first to check if conditions are safe to dive or snorkel, we will change the site if conditions are not good enough. If you have any questions regarding safety, please feel free to contact and ask us!
Yes but you will need to wait 12 hours after one dive or 18 hours after two dives or multiple days. The recommended time to wait is 24 hours.
Spanish Law requires all divers to have dive insurance at the time of diving. Most travel insurance includes diving so please check your policy. If you are doing a Discover Scuba Diving, Scuba Diver Course or Open Water Course your insurance will be included for free. If you do not have your own insurance we can provide it through DAN (Diver Alert Network) at competitive prices.
We are a very busy dive centre and become fully booked quickly. To avoid disappointment we advise you to book in advance. You can do this either via our booking form or email firstname.lastname@example.org. We require a €20pp deposit for Discover Scuba Experience and guided dives and €100pp deposit for courses. For snorkelling the deposit is €10pp.
If the cancellation notice is received with more than 48 hours before the start date you will receive a full refund.
We are one of the few dive centres that can provide you with Nitrox. Please request when booking. We can also run Nitrox Diver specialty course.
Yes! Our photo packages are €20 and you will receive over 50 photos within 5 days via dropbox.
Depending on availability you are welcome to bring friends or family members on the boat for €10 each. Unfortunately we cannot take children younger than 8 years old on the boat.